Girl Scouts of Southern Nevada - Blog

News and Information from your favorite Girl Scout Council!

Latest Posts:

Important Message from Helen Wronski

Good afternoon, my Girl Scout family. As a result of Friday’s ACH error, my heart is breaking because I know of the disruption, disappointment, and failure of trust that you must feel towards the Council staff and towards me, your Interim CEO. I am saddened to tell you that this was indeed a human error on our part and be assured that this aspect will be addressed in the days to come. As a representative of GSUSA in Southern Nevada for the past 18 months, words cannot express my deep apologies for this egregious error.     What happened: The first ACH on March 2, 2018 went through successfully. The second ACH on March 16th went through successfully, however the results were not accurately loaded into eBudde. As a consequence, twice the amount was swept from accounts in error.  When we became aware of this early Friday morning, we immediately reversed the ACH. All funds from the third ACH will be returned to your account on Monday, March 26th. Any fees incurred to your Troop as a result of our mistake will be fully reimbursed. Next steps: We will be reinstating the corrected sweep on Wednesday, March 28th. If you’ve incurred any overdraft fees, please complete this form no later than Thursday, April 5th at noon. We will credit back fees on Friday, April 6th. Looking forward: As I prepare to onboard a new CEO, have confidence that the lessons learned during this cookie season are well documented and will be reviewed in detail with our new CEO. And I further commit to you that we will have a plan in place to assure that you, our volunteers, will have a voice in planning and executing the 2019 cookie program. Look for a cookie survey in your... read more
What can you do as part of the Grand Cookie Club?

What can you do as part of the Grand Cookie Club?

Here are some ideas on what your cookie seller can do as part of the Grand Cooke Club! Grand Cookie Club members are those cookie sellers who sell 1,000+ boxes of cookies. Go to Girl Scout Summer Camp at Azalea Trails & Skyland Ranch! In partnership with our Sisters for the Summer at the Girl Scouts of San Gorgonio, campers can choose a 3 night, 4-day camp experience on their own or a weekend with an adult. They’ll make new friends while making memories in the beauty of Southern California. Applies for any of our partner sessions.  Attend Camp Ducktail! Did you know we’re offering 10 weeks of Ducktail Day Camp this summer? At camp, girls begin to gain that self-confidence for which Girl Scouts are famous. Every day is a new adventure, guaranteeing fun for our newest and returning campers alike! What She’ll Experience at Ducktail Day Camp: Skill-building during the day and home at night!  Hands-on STEAM activities Weekly field trips  1 sleepover per week  Go on an Ultimate Utah Adventure! Calling all risk-takers! We’re heading east to Utah for an outdoor adventure! Certified staff from the Carbon County Recreation Department will lead Girl Scouts as they whitewater raft, rappel, and hike. Participants will experience college life as they sleep in dorms on the campus of Utah State University.  Attend Songfest Jamboree! Join Girl Scouts from across the Southwest and the United States for a weekend of traditional campfire songs, badge work, and mountain adventure!   Friendly Reminders: Don’t forget, Grand Cookie Club Members also receive the GIRL Glam Gala at 1,000 boxes, Design their own Converse at 1,500 boxes, and receive a free iPad... read more

2/24/18 Cookie Updates

Good Morning GSSNV members! A couple of express updates for all of you. To put some perspective on the booths, we have a total of 127 unique cookie booth sites this weekend-Fri-Sun, with now about 10 reported issues as of this morning, (which are 10 too many!)  Thank you, Vanessa Wagoner, for your expert assistance! Walmart-Serene OK as of 2/24/18, 9am Walmart-American Pacific OK, as of 2/24/18, 9am Walmart-Cheyenne & 215 OK, but we are verifying that all shift managers have information from store manager Sams-Craig No for some days, but ok for 3/2 and 3/11 (we are contacting                                                                                 troops affected this morning, to relocate to another fabulous location) Vons OK, Letter available on cookie corner, corporate just added to their calendar which they haven’t done before this am. Smith’s OK, be sure you have authorization letter (on cookie corner) Smart & Final, W. Craig Contacting store manager Centennial YMCA Contacting store manager 7-11 W. Craig Ok, as of 2/24/18 9:20am 7-11 Town Center OK, as of 2/24/18 10am; we are sending them follow-up information. The cookie hotline is active, and we are here to answer any booth questions by calling: Cookie after-hours Hotline 702-359-5229 We know that we have questions in the customer service online system, a total of 59 this morning. Brian and Tina are in the office answering those questions and we will not leave today until all of these customer inquiries are responded to by our staff. ACH-1st Withdrawal (35% of initial order and withdrawal will be adjusted down for any digital cookie sales) is this Friday, March 2, 2018. Updates on steps and... read more
Announcement from the CEO

Announcement from the CEO

Going forward, as of the posting of this message, we will be utilizing the GSSNV Member Support only for member-to-member, troop or girl sharing, until the group is phased out on March 22, 2018. We understand that the group led solely by volunteers, https://www.facebook.com/groups/1895549597353868/ is available for you to join immediately. We recommend for member-to-member or troop-to-troop sharing, that you request to join this group. Any questions, concerns or ideas for GSSNV council staff, including those to the CEO, to answer on any operational issue must be submitted through customerservice@girlscoutsnv.org. The way in which we have been doing business on this page to handle individual issues, is not working and is not sustainable, and as such has led to a level of discourse on this site which is routinely not in keeping with the spirit of the Girl Scout Promise nor Law. In addition, many of your questions are often embedded in a 30-50 or more, comment thread under one post requiring additional time to discover your questions. In the future, if we see several cases come in to customer service for an issue, we can then communicate back in an orderly and complete fashion to everyone. Everyone will have the opportunity to then see the same response to a question at the same time. More importantly, the system allows us to document your emails and calls, and to manage the case notes from one staff member to... read more