Important Message from Helen Wronski

Good afternoon, my Girl Scout family. As a result of Friday’s ACH error, my heart is breaking because I know of the disruption, disappointment, and failure of trust that you must feel towards the Council staff and towards me, your Interim CEO. I am saddened to tell you that this was indeed a human error on our part and be assured that this aspect will be addressed in the days to come. As a representative of GSUSA in Southern Nevada for the past 18 months, words cannot express my deep apologies for this egregious error.    

What happened:

The first ACH on March 2, 2018 went through successfully. The second ACH on March 16th went through successfully, however the results were not accurately loaded into eBudde. As a consequence, twice the amount was swept from accounts in error. 

When we became aware of this early Friday morning, we immediately reversed the ACH. All funds from the third ACH will be returned to your account on Monday, March 26th. Any fees incurred to your Troop as a result of our mistake will be fully reimbursed.

Next steps:

We will be reinstating the corrected sweep on Wednesday, March 28th.

If you’ve incurred any overdraft fees, please complete this form no later than Thursday, April 5th at noon.

We will credit back fees on Friday, April 6th.

Looking forward:

As I prepare to onboard a new CEO, have confidence that the lessons learned during this cookie season are well documented and will be reviewed in detail with our new CEO. And I further commit to you that we will have a plan in place to assure that you, our volunteers, will have a voice in planning and executing the 2019 cookie program. Look for a cookie survey in your email this week and the formation of the 2019 Cookie Committee to come. 

For now, on this Saturday, my focus is on you our volunteers, leaders, and parents. I know that we are blessed to have your time and talents to assist us in carrying out our Girl Scout movement. 

Once again, I offer my sincerest apologies and can only hope that you accept my apology in the spirit of Girl Scout sisterhood. I would welcome hearing from you directly.  

Always your sister in Girl Scouts,

Helen Wronski

Interim CEO

Girl Scouts of Southern Nevada

702-385-3677

hwronski@girlscoutsnv.org

www.girlscoutsnv.org

UPDATED: ACH Sweep – March 23, 2018

UPDATED: ACH Sweep – March 23, 2018

Hello everyone,

We are aware of an issue with the 3rd and final sweep that took place this morning.

The transaction has been reversed. The funds will be returned to your account on Monday morning, March 26th.

We will be reinstating the sweep on Wednesday, March 28th.

If you are traveling or will face troop activity challenges this weekend because of the sweep, please call the the emergency phone immediately at (702) 359-5229.

The office will reopen on Monday, March 26th at 9:00am and we will be available to answer any questions.

If you’ve incurred an overdraft fee, please complete this form: https://app.smartsheet.com/b/form/569850bd18434bc990c315510dade45c.

We apologize for any inconvenience this has caused.

David Macias-Clark
Chief Operating Officer
Girl Scouts of Southern Nevada
(702) 385-3677

2018 Cookie Sale Closing Checklist

2018 Cookie Sale Closing Checklist

Hello everyone!

Below you’ll find all you need to know for closing out the 2018 cookie sale! 

  • Calculating your 2nd ACH sweep on Friday, March 16th (3rd and final ACH will be on Friday, March 23rd)
  • Cookie Sale Closing Checklist
  • Me & My Guy
  • Delinquent Account Form
  • Gift of Caring 

Calculating Your 2nd ACH Sweep on Friday, March 16th:

Refer to the screenshot below

  1. Log into eBudde
  2. Sales Report tab
  3. Multiple the Amount You Owe to Council by .5

This is the amount Council will sweep on Friday, March 16, 2018. 
 

Screenshot:


Cookie Sale Closing Checklist:
The closing of your cookie sale will be paperless and completed through eBudde.

  1. Verify all troop transactions are entered and accurate to your records: ​
    • ​eBudde
    • Transactions tab
  2. Ensure all girl cookie transactions are correct. If there is something missing or incorrect, please contact your Service Unit Product Sales Manager or Council. 
  3. Verify all girls have correct t-shirt sizes entered:
    • eBudde
    • Girls tab
  4. Place Rewards Order:
    • ​eBudde
    • Rewards tab
    • Submit Reward Order
  5. Ensure there is enough funds in your bank account for:
    • ​The second ACH of 50% of balance due to Council on Friday, March 16th.
    • The final ACH of remaining balance due to Council on Friday, March 23rd.

Helpful Hints about Placing Your Rewards Order:

  • The number of rewards is auto-calculated from the “Girls” order tab.
  • If a girl is requred to make a reward choice, it will be highlighted in red next to her name. You will not be allowed to place your order until all choices have been made. 
  • Troop Girl Rewards are due in eBudde on Tuesday, March 20th at 11:59pm.
  • eBudde “locks” to troops on Tuesday, March 20th at 11:59pm.
  • After submitting your rewards order, eBudde is locked. To make a change to your order, contact your Service Unit Product Sales Manager. The Service Unit Product Sales Managers can modify orders until March 23rd at 11:59pm. 

Optional Items:

Me & My Guy:

  1. If you particpated in Me & My Guy, complete this online form.
  2. Complete the form 1 per troop.
  3. Complete the PDF 1 per girl. 
  4. Attach the individual PDF’s to the online form. (Helpful hint: Snap a photo with your smartphone and upload directly to the online form.) 

Delinquent Account Form:

  1. If applicable, please submit the Delinquent Accounts Form to Council.  
  2. Complete the form 1 per troop.
  3. Complete the PDF 1 per delinquency.
  4. Attach the individual PDF’s to the online form. (Helpful hint: Snap a photo with your smartphone and upload directly to the online form.)

Gift of Caring:  
For anyone that needs to know about Council Gift of Caring (CGOC) and Troop Gift of Caring (TGOC), check out the latest Cookie Corner post. 

UPDATED: 2018 Gift of Caring – Cookie Donation Programs

UPDATED: 2018 Gift of Caring – Cookie Donation Programs

Hello everyone!

Some of you may have noticed a new variety column added to eBudde this morning; TGOC. This was added to help our troops account for cookies from their physical inventory being donated as part of the Gift of Caring program. For more information, check out the guidelines below:

Cookie Donations Guideline:

For various reasons, some customers do not want to buy cookies for themselves, or they have a limited need but want to give more. With both a Council-wide donation program (CGOC) and a Troop-level donation program (TGOC), customers have more ways than ever before to give to others while supporting Girl Scouting at the same time.


CGOC – Council Gift of Caring Program:

CGOC was created to give customers and troops an opportunity to make a donation easy through our Digital Cookie Program. Because this is a virtual donation program, troops are not given actual boxes to be donated but do collect the money for the donation via Digital Cookie.

Here’s how it works:

  • Money collected for each donated box in Digital Cookie is automatically recorded in eBudde as a CGOC box (this will appear in the CGOC column of eBudde).
  • That’s all the troop needs to do! The cookies are added up and taken from the Council inventory of cookies.
  • These cookies are still recorded as a sale but do not add to your Initial Order total or inventory total. Unlike Troop Gift of Caring a troop will never need or receive boxes for CGOC. These sales still count towards a girl’s total and rewards.

UPDATED: TGOC – Troop Gift of Caring Program

TGOC was created to give customers and troops an opportunity to make a donation easy during cookies-on-the-go, booths, and lemonade stands. Because this is a physical donation program, troops will be donating actual boxes of cookies that they’ve collected money for.

Here’s how it works:

  • A cash donation is received during cookies-on-the-go, booths, and lemonade stands.
  • The troop leader records these donations in the TGOC column of eBudde for each girl.
  • At the end of the season troops count the amount of purchased boxes for the Troop Gift of Caring program and then take boxes from any remaining troop inventory and donate boxes to a non-profit organization of their choice. Troops are responsible for any costs associated with delivery. There is also a new tab called “GOC Org” where you can enter the information for the organization that your troop is donating to.
  • Alternatively, troops can bring the cookies to the council office from Wednesday, March 14 until Wednesday, March 21 for inclusion in the CGOC donation to the Blue Star Mothers to send cookies to troops overseas. Even if these cookies are being included in the Blue Star delivery, they should be entered in to TGOC column in eBudde. If you choose this option, you can leave the GOC Org tab blank.
  • Some troops may show they have sold more boxes than they received through the sale. If this is the case simply email council before Tuesday, March 20 and we will adjust your inventory to accommodate and deliver the cookies with the Blue Star donation (you do NOT need to come to council to pick-up these cookies).
Warehouse Update

Warehouse Update

Hello everyone!

Beginning on Thursday, March 8th through Saturday, March 10th, all Cookie Warehouse pickups will be moved from Berger Allied Moving & Storage to the Council office.

While the Council Cookie Cupboard (GSSNV – HQ) is open for planned orders, we highly encourage troop-to-troop transfers to help sister troops manage excess inventory.

Council Address: 2941 Harris Avenue, Las Vegas, NV 89101
Dates of Operation: Thursday, March 8th – Saturday, March 10th
Days and Times:

  • Thursday, March 8th: Closed for new planned orders. 
  • Friday, March 9th: 9am – 5pm
  • Saturday, March 10th: 9am – 1pm
  • Sunday, March 11th: Closed for the 2018 cookie season

Helpful Hints:

  • Troops must submit a planned order in eBudde 24 hours in advance of pick-up.
    • ​For pick-up on Friday, March 9th, the order must have been placed in eBudde by 9am on Thursday, March 8th.
    • For pick-up on Saturday, March 10th, the order must be placed in eBudde by 9am on Friday, March 9th. 

Inventory Update:

  • We will not be accepting any planned orders for Thin Mints and Trefoils at the Council Cookie Cupboard.
    • The Henderson and Boulder City Cupboards are sold out of those varieties as well.
  • As we approach the last weekend of booth sales, once a variety is unavailable (greyed out) in eBudde, those varieties are sold out at that cupboard for the 2018 cookie sale. 
  • Customers ordering through Digital Cookie can still choose to have those varieties (or any variety) shipped directly to their home.  
  • We highly encourage troop-to-troop transfers to help sister troops manage excess inventory in lieu of ordering from the cupboards. 

2018 Cookie Sale Extended!

To help girls reach their cookie goals and to assist troops in managing excess inventory, the 2018 cookie sale has been extended 1 WEEK. The extension is voluntary and is not mandatory for individual sellers or troops.

Cookie Sale Voluntary Sale Extension FAQ’s:

When is the new last day of the 2018 cookie sale?
Sunday, March 18, 2018 at 11:59pm


What types of sales are allowed during the sale extension? (March 12 – March 18)
(refer to pages 17 and 18 of the Troop Cookie Manager Manual for full explanations of the following)

  • Lemonade Stands
  • Door-to-door sales
  • “Cookies on the Go” (previously referred to as “Walkabouts”)
  • Online sales through Digital Cookie
  • Social networking
  • Telephone sales
  • Workplace sales

Are booth sales allowed?
No. Booth sales are completed on Sunday, March 11, 2018 and cannot be extended. Please do not contact any retailers to ask permission for a booth location. 


Are sales on Facebook and the internet allowed? 
While girls and adults cannot sell cookies on eBay, Craigslist, Facebook groups, or the Facebook Marketplace, cookie sellers are allowed to promote on personal social media accounts.


Am I required to particpate in the cookie sale through March 18, 2018?
No. The extension is voluntary and is not mandatory for individual sellers or troops. The final decision on whether to extend your sale will be up to your troop leader(s) or  cookie chair (if applicable).


Can I order more cookies from the cookie cupboard warehouses?

  • While the Berger warehouse is open for re-orders, we encourage troop-to-troop transfers to help sister troops manage excess inventory.   
  • Re-orders through Berger are due in eBudde by Friday, March 9th at 9:00am.
  • The Berger Allied Moving & Storage will close on Saturday, March 10th atNoon. 
  • The Henderson City community cupboard will close on Sunday, March 11th at 11:00am.
  • The Boulder City community cupboard will close on Sunday, March 11th at 11:00pm.
*Note: No cookies may be picked up from the cupboards after these times.

What if my troop decides not to particpate in the extension? 
Great! Please submit the following to Council:
  1. Delinquent Accounts Forms (if applicable)
  2. Submit troop rewards in eBudde (this can be done anytime until Tuesday, March 20th at 11:59pm)
  3. Ensure there is enough funds in your bank account for:
  • ​The second ACH of 50% of balance due to Council on Friday, March 16th.
  • The final ACH of remaining balance due to Council will now be Friday, March 23rd.

What if I’m unable to deposit the second ACH of 50%?

Call Council immeditately. We want to ensure that you are not charged overdraft fees. We can only do that if you call Council at 702-385-3677 by 5pm on Wednesday, March 14th.

Important Cookie Dates – Updated to Reflect Voluntary Sale Extension:

 

David Macias-Clark
Chief Operating Officer
Girl Scouts of Southern Nevada
(702) 385-3677